Here at The Plant Hub we are always striving to create the best possible customer experience. As part of this goal we request ratings and feedback from all of our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.
Along with any comments we ask customers to rate us out from 1 to 5. We use this feedback to build an average customer satisfaction score which is displayed in the banner of our site. We hope this will serve as a useful overview of our performance and give you confidence when shopping for the first time.
Below are our latest reviews...
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Plants were very well packed, healthy, a good size and arrived quickly (although sent to Billing address instead of delivery address). Plants are looking great and growing well already.
Judy T
Thu 13 Dec
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Plants arrived within a few days of ordering and were in great condition. Excellent end to end online service. Would definitely recommend and reuse the plant hub.
Damien S
Fri 07 Dec
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The plants arrived very quickly and in good condition. The service cannot be faulted
Robyn A
Fri 07 Dec
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Fast and reliable. Plants arrived in tip top condition. Thank you!!
Jennie C
Thu 06 Dec
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Well packed, swift delivery, perfect plants.
Robyne G
Fri 30 Nov
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Easy, convenient, great product. Thanks Plant Hub. Anne.
Anne M
Fri 30 Nov
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best plants well grown, well packed, Fast way are not included in my praise,
Shirley C
Fri 30 Nov
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Easy to purchase. Plant arrived promptly exactly as described and in healthy condition. Since planting last week they are already thriving and have grown.
Alison L
Thu 29 Nov
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The parcel tracking seems limited in this day & age of technology. For instance, parcel tracking only indicated when it was put on the truck in NSW and then again when it was with the courier in Melbou
e 3 days later, nothing in between. Would be better with \'live tracking\' of the vehicle/package for more peace of mind during transit. I lea
the package was in Melbou
e only a few hours before it was delivered.. Apart from that I was very happy with the service. Cheers
Andrew L
Thu 29 Nov
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Brilliant to deal with again, plants were delivered quickly and in perfect condition!\r\n
Lindsay H
Thu 29 Nov
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Your sevice is very efficient. Our plants always arrive in good condition and so far have managed to keep every on e of the alive and growing strong. We have been to your nursey and have been impressesd your operatio and your personalised service. Well done. And thank you.
Patricia M
Thu 29 Nov
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Plants arrived promptly and in very good condition .
Michael M
Thu 29 Nov
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Plants were lovely and healthy. Thank you
Teresa K
Sun 25 Nov
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arrived really quickly and in good condition :)
Cathryn G
Thu 22 Nov
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The plants were big & healthy for tube stock and delivery was quick compared to Aust Post last time ( as I complained to them)
Rod B
Thu 22 Nov
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Have used planthub twice now and both times the plants arrive fast and in great condition. Very happy
Mark F
Fri 16 Nov
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Plants arrived in great condition, packed well and very mature for tube stock. Couldn’t be happier.
Joel F
Thu 15 Nov
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I’m absolutely delighted with the Plant Hub’s service and the quality of your product. My grasses arrived in excellent condition and are now happily growing stronger ready for the challenge of defying the little wallabies that have been so hungry over winter. My hopes are high! Many thanks again to Emma who delivered on her promise with flying colours. - (Blue Mountains)
Barb W
Fri 09 Nov
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My plants are thriving! Thank you x
Margaret B
Thu 08 Nov
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hey i was really impressed with the prompt service and efficient delivery of my Sapphire Grass plugs. i am sorry to say they are not faring so well now they\'re planted out. I am not sure why.
Ian R
Sun 04 Nov
