Recent Customer Feedback received

Here at The Plant Hub we are always striving to create the best possible customer experience. As part of this goal we request ratings and feedback from all of our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.

Along with any comments we ask customers to rate us out from 1 to 5. We use this feedback to build an average customer satisfaction score which is displayed in the banner of our site. We hope this will serve as a useful overview of our performance and give you confidence when shopping for the first time.

Below are our latest reviews...

  • Satisfied with Purchase
    Chris G

    Fri 23 Feb

  • Quick delivery great plants thank you
    TONI L

    Fri 16 Feb

  • hi i am more than happy with the plants i have purchased , they arrived so quickly and in such great condition , 1 of my purple lea is flowering so beautifully , i\'m hoping to put an order in for a cream lea next week.i feel lucky i can buy the plants off you as i am really into grasses at the moment , thank you Sandra Davies
    Sandra D

    Thu 15 Feb

  • plants arrived in good condition and going well. thanks
    Noel B

    Thu 15 Feb

  • Very happy with service. Plants arrived in very good condition without delivery charge and arrived within 3 days of order.
    Chris G

    Thu 15 Feb

  • Great service. Plants in perfect condition. Will you be getting a wider range of plants to select in the future.
    Brian P

    Thu 15 Feb

  • I ordered from The Plant Hub and had an issue with arrival after dispatch. I contacted The Plant Hub and they dispatched another lot the following Monday. They couldn’t have been more helpful. I will definitely order from here again!
    MeganGAN O

    Wed 14 Feb

  • Keep up the good work, very satisfied with your service and product, regards Rhonda from Williamstown Victoria
    Rhonda G

    Wed 14 Feb

  • Rang for advice & was promptly assisted. Ordered plants which arrived in quick time, well packaged & in great condition. In the ground & looking good.
    Vladimir K

    Sat 03 Feb

  • Plants arrived quickly, and in great shape as always!
    Matthew C

    Fri 02 Feb

  • Great way of doing things; mission accomplished.
    John W

    Thu 01 Feb

  • Great product, well packaged, all good
    George M

    Wed 31 Jan

  • Good, quick service. Plants arrived in good condition & are doing well. Thank you.
    Vivian B

    Fri 26 Jan

  • I was very impressed with the ease of the transaction and the plants arrived within a couple of days in peak condition. I will be ordering again as we are establishing a native garden from scratch
    Sue C

    Thu 25 Jan

  • Top stuff, thank you
    Lewis K

    Wed 24 Jan

  • Great product and professional delivery
    Bojan S

    Wed 24 Jan

  • Thankyou for the incredibly speedy delivery. They were sitting on my doorstep pretty much the day after ordering.
    Gabrielle R

    Sat 20 Jan

  • The plants were well packaged for their interstate jou
    ey and were delivered quickly. They are strong and healthy, and have happily settled into my Canberra garden. Thank you.
    Dianne T

    Thu 18 Jan

  • You guys certainly know how to pack and deliver, the plants arrived in excellent order and are now thriving.\r\nIt is a refreshing experience to see such service , congratulations
    Bill V

    Thu 18 Jan

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