Recent Customer Feedback received

Here at The Plant Hub we are always striving to create the best possible customer experience. As part of this goal we request ratings and feedback from all of our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.

Along with any comments we ask customers to rate us out from 1 to 5. We use this feedback to build an average customer satisfaction score which is displayed in the banner of our site. We hope this will serve as a useful overview of our performance and give you confidence when shopping for the first time.

Below are our latest reviews...

  • lomandras arrived in good condition and considered to be good value re size of plants.
    Betty S

    Thu 02 Apr

  • Received great customer service and plants were well packaged and healthy when delivered. So pleased, thanks so much
    Kendra T

    Thu 02 Apr

  • Ordered x10 Cream Lea & came very pot bound. Soaked for 24 hours but still not able to easily tease out the roots. Are they grown hydroponically & what advice for planting them out. Thanks.
    Tony B

    Wed 01 Apr

  • I was very happy with the quality of the plants in fact they exceeded my expectations. Have ordered morernMany thanks Rachael
    Rachael C

    Fri 27 Mar

  • gorgeous plants, as usual
    Ann T

    Thu 26 Mar

  • Fast postage and good quality plants. Bigger than I thought they would be given the pot size. Very happy, thanks.
    Doug A

    Thu 26 Mar

  • Very happy with purchase simple process great service will use again! Plants look great in our garden too!
    Annette M

    Wed 25 Mar

  • My grasses are all very healthy and doing well. Thanks!
    Rebecca N

    Sun 22 Mar

  • easy transaction and plants were delivered quickly and healthy. They are in the ground and doing well.
    IVAN T

    Sat 21 Mar

  • This is my second purchase from these guys and I’ll be buying from them again in the future. Plants arrived quickly well packaged and healthy, rnWhat more could you want?
    George Q

    Thu 19 Mar

  • Plants arrived in perfect condition. My last lot of grasses have grown beautifully. Thanks Planthub.
    Susan B

    Wed 18 Mar

  • Excellent service. Prompt delivery. Plants in good condition when delivered.
    Toni M

    Wed 11 Mar

  • The plants arrived quickly, were well packaged and we're strong and healthy.
    Katherine G

    Thu 05 Mar

  • Fast delivery and plants were in great condition when they arrived. Thanks
    Shaun J

    Wed 04 Mar

  • great prices and fast delivery. plants were better than i expected and packaging was excellent, thanks
    Ben W

    Mon 02 Mar

  • All plants in great condition. Excellent service.
    Suzanne P

    Wed 26 Feb

  • My 30 westringia grey box plants arrived soon after being ordered. They were well packaged and arrived safely. My little ones are doing well. Will use the plant hub again for my next hedge.
    Anna B

    Wed 26 Feb

  • two plants as delivered are probably not going to make it.
    Luke H

    Sun 23 Feb

    Response from The Plant Hub

    Hi Luke, thank you for your review, we always like to get honest feedback. Luke, we stand 100% behind our products, please let me know what the 2 plants out of the 20 you purchased don't look like they will survive and I will send you replacements at no cost. - regards Craig Waters

  • Plants were in excellent condition.. I am very happy.
    Julie T

    Wed 19 Feb

  • This is the second time I have bought tube stock from The Plant Hub and once again, they were delivered within a few days of ordering and in fantastic condition.
    Vera F

    Thu 13 Feb

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