Recent Customer Feedback received

At The Plant Hub online store, we are always striving to create the best possible customer experience. As part of this goal, we request ratings and feedback from our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.

We also stand 100% behind our products with our Customer Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will either replace the plants or provide a full refund, no questions asked.

Below are our latest reviews,

  • the box was beatan up and the plants were dried out and almost dead due to it sitting in the depot here for 5 days
    Kris Seckold

    Wed 20 Jan

    Response from The Plant Hub

    Hi Kris, and thank you for your honest review. Please accept my apology for the plants' bad condition on arrival due to the delay in delivery. Kris, we stand 100% behind our policy that if plants don't arrive in good condition, we will replace them or refund the purchase price. With this in mind, I will contact you to see which option you would like to take. Yours sincerely, Craig Waters, Managing Director.

  • Plants arrived quickly and in great condition
    James Cummins

    Thu 14 Jan

  • Plants arrived quickly and in great condition
    James Cummins

    Thu 14 Jan

  • Arrived on time, in good shape, and healthy. Now growing strong!!
    Stephen Wilcox

    Thu 07 Jan

  • Always incredible plants! They are so healthy and establish so fast.
    matt cirson

    Mon 28 Dec

  • Thanks for the direct contact via telephone re my order. Great service! Thanks for caring, Craig.
    Trish pye

    Sat 26 Dec

  • Fantastic healthy and happy plants were delivered as usual. Cheers Peter
    Peter Campbell

    Fri 25 Dec

  • Fantastic customer service. Will certainly shop with you again
    Jill Smith

    Thu 24 Dec

  • Very healthy plants. Their vitality helped them to quickly recover from their postal delivery experience - perhaps a little rough. Anyway, all plants remain very healthy. I'm very pleased about this.
    Maxine Johnson

    Thu 24 Dec

  • I'm not sure which order I received from you, but both orders I placed recently both arrived quickly and in excellent condition. I had ordered from another Online seller, but they didn't survive, so very happy.
    Geoffrey Odgers

    Thu 10 Dec

  • The plants are always in great condition and arrive quickly.
    Mark French

    Thu 03 Dec

  • good quality plants.
    Denise Neal

    Fri 27 Nov

  • Great service and healthy plants. Very happy thank you.
    Roslyn Baird

    Thu 26 Nov

  • Plants arrived in really healthy condition and taken off really well since planted
    Jacklyn McCauley

    Thu 26 Nov

  • Plants very healthy. Very happy! Lesa
    Lesa Paine

    Thu 26 Nov

  • Plants arrived in a timely, healthy condition and well-packed. thankyou
    Paul BROOKS

    Fri 20 Nov

  • Thanks Plant Hub, expedient service and very impressed with the way plants where packaged.
    Andrew Markham

    Thu 19 Nov

  • Plants arrived in a very healthy condition
    Cathy Anderson

    Thu 12 Nov

  • We love our new plants! The website is user friendly, fast and efficient and our plants arrived in no time at all - in perfect condition. Thank you Plant Hub!
    Claudette Edwards

    Thu 12 Nov

  • Fantastic service and plants thankyou
    Geoff Palmer

    Sat 07 Nov

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