Recent Customer Feedback received

At The Plant Hub online store, we are always striving to create the best possible customer experience. As part of this goal, we request ratings and feedback from our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.

We also stand 100% behind our products with our Customer Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will either replace the plants or provide a full refund, no questions asked.

Below are our latest reviews,

  • I read the previous reviews but still wasn't sure, I am now. I received exactly what I ordered and the plants arrived in great timing and in very good condition. Well done The Plant Hub
    H

    Thu 12 May

  • Always great quality plants, packed well and delivered in good health!
    C

    Thu 12 May

  • Quality of plants and packaging for shipping exceeded expectations! Thanks guys!
    L

    Wed 11 May

  • Plants were in perfect condition when they arrived, all neatly packed so they wouldn’t move around.
    P

    Wed 11 May

  • Beautiful plants, thank you!
    H

    Wed 11 May

  • Very happy, didn’t forget me and when the plants became available they got in contact and delivery was quick and plants arrived well packed and healthy. So very happy and will do more in the future
    S

    Fri 06 May

  • As always out here, AusPost took longer than they estimate for delivery and the plants didn't arrive until 2 days after they sent me an email saying it 'will be delivered today', but the Mondo was still alive thanks to the packing and I planted them out immediately. Rockery around the pond looks great now - 2 thumbs up!
    B

    Fri 06 May

  • Great system for advising customers when nee stock is available. Seamless ordering and delivery service.
    S

    Thu 05 May

  • All of the plants arrived in quite good condition, although the root system of the initial 10 Cream Lea were not well developed,, and one plant seems to have died. The Nafray were more established and or doing well. Both deliveries arrived within two days of dispatch.
    P

    Tue 03 May

  • Plants arrived in good condition
    S

    Sat 30 Apr

  • Arrived very healthy and well packed. Also quite a good size for a tuber👍 I’m very happy.
    W

    Sat 30 Apr

  • Easy to order. The plants arrived quickly and are very healthy.
    B

    Fri 29 Apr

  • The Plant Hub experience has been easy, fast and satisfying. I have no qualms recommending them at all.
    M

    Thu 21 Apr

  • Living in Regional NSW, I was super impressed at how quickly my order was packed, shipped and delivered. I was skeptical about what the quality would be when they arrived and again was extremely impressed at the care taken to pack the plants and in how great a condition they arrived. You guys definitely exceeded my expectations in all areas. Thank you and we’ll done.
    B

    Tue 19 Apr

  • Plants arrived in perfect condition. I think the inclusion of planting steps and watering guide should be included in the delivery.
    B

    Thu 14 Apr

  • speedy delivery, plants arrived in good condition. Thanks!
    W

    Wed 13 Apr

  • The plants were delivered when they said they would & they were carefully packed. The quality of the tube stocks was great too.
    M

    Fri 08 Apr

  • Plants well packaged and healthy, arrived on time
    m

    Fri 08 Apr

  • Helpful people! Delivery perfect! Thank you!
    C

    Thu 07 Apr

  • Nice plants. Well packed and arrived in good condition.
    N

    Thu 07 Apr

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