Recent Customer Feedback received

Here at The Plant Hub we are always striving to create the best possible customer experience. As part of this goal we request ratings and feedback from all of our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.

Along with any comments we ask customers to rate us out from 1 to 5. We use this feedback to build an average customer satisfaction score which is displayed in the banner of our site. We hope this will serve as a useful overview of our performance and give you confidence when shopping for the first time.

Below are our latest reviews...

  • Excellent seamless ordering and delivery. the plants are well packed and ready to go into the ground!
    Carol W

    Thu 18 Oct

  • Brilliant!
    Jamie O

    Thu 18 Oct

  • Plants arrived promptly, well packed and safe. Thanks
    Bernadette F

    Thu 18 Oct

  • been trying to get Nara for ages.arrived safe and well packed still moist,certainly impressed by conce
    not posting until Monday.would certainly repeat purchase in future.
    Graham S

    Thu 18 Oct

  • Plants arrived promptly and in good health
    Jennifer D

    Mon 15 Oct

  • The grey box plants I ordered were delivered promptly and were very well packed, ensuring they were in great condition when they arrived. They are now growing happily in my garden and will be a new hedge in no time with all this rain I\'m hoping.
    Anita W

    Sun 14 Oct

  • Plants were beautifully healthy, and by order arrived so promptly. The whole experience was fantastic.
    Kylie F

    Sat 13 Oct

  • Quick, efficient.. Five star service
    Cecilia S

    Sat 13 Oct

  • Plants arrived timely and in good condition
    Chris G

    Fri 12 Oct

  • The plants were in god could ndition and the service / delivery was good.
    Lorraine A

    Fri 12 Oct

  • I meant to hit 5 I am so sorry. I accidently hit the wrong button. I was very happy and thankyou for everything.
    Tanya T

    Fri 12 Oct

  • Easy ordering and super quick delivery!
    Shane M

    Sun 07 Oct

  • Excellent service and very prompt delivery
    Emma D

    Sat 06 Oct

  • Very nice and healthy plants. Quick shipping. Excellent communication. Will buy from you again. Thank you
    Valerio A

    Fri 05 Oct

  • Brilliant to deal with again, very impressed with the service and quality. Will definitely be buying more from The Plant Hub!
    Lindsay H

    Thu 04 Oct

  • Reasonable except 3 of the tube stock had no root system at all-just stems.We planted but they didn\'t make it
    Bruce J

    Sun 30 Sep

  • Excellent to deal with, notified immediately as soon as the plants were back in stock. Plants were sent out and delivered very promptly. All plants arrived in excellent condition. Thank you will definitely purchase from The Plant Hub again
    Lindsay H

    Sat 29 Sep

  • Great plants. Unfortunately my address was added to the delivery incorrectly. This resulted in my plants being delivered 3 days after they should have other then that they were great
    Deanne B

    Sat 29 Sep

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