Recent Customer Feedback received

At The Plant Hub online store, we are always striving to create the best possible customer experience. As part of this goal, we request ratings and feedback from our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.

We also stand 100% behind our products with our Customer Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will either replace the plants or provide a full refund, no questions asked.

Below are our latest reviews,

  • Plants arrived very quickly and in good condition (they were packed very well). I got them in the ground the day they arrived. They are doing great.
    B

    Sun 14 Aug

  • The plants I ordered were very healthy and the root growth was very good. Packaged with care and they arrived before the end of the week. I will be buying from you again, thanks Deanne
    P

    Thu 11 Aug

  • When I saw that you had run out of the grass I wanted, I imagined it would take some time, but in no time, my ordered was filled and sent. Very healthy strong tube stock.
    G

    Sat 06 Aug

  • Quick delivery. Plants were in excellent condition.
    R

    Fri 22 Jul

  • Plants delivered in good time and in good condition. Thank you.
    F

    Wed 20 Jul

  • Really happy with my purchase. Healthy plants and quick delivery
    K

    Mon 11 Jul

  • Plants were wonderful, much bigger than other online tube stock shops, will definitely buy again!
    f

    Mon 11 Jul

  • A first time ordering plants got a bit iffy but all good quite satisfied. Thanks
    I

    Fri 24 Jun

  • Plants arrived in great condition, fabulous service, highly recommend The Plant Hub.
    W

    Thu 23 Jun

  • The tube stock arrived within 3 days. They were well packed.
    S

    Thu 16 Jun

  • Great service and quick delivery
    W

    Thu 16 Jun

  • Shipped and delivered in less than 48hrs, the plants were professionally packed and arrived moist and in good shape. Thanks for good service!
    S

    Wed 15 Jun

  • Well packaged, plants very healthy and growing well already
    T

    Fri 10 Jun

  • The plants were well packed and arrived in a satisfactory condition. The ivy tubes however were very dry. I planted them any way and I am hoping they survive. The website stated that if you ordered by Monday, you would receive the plants by Friday, so I planned my weekend around planting. Unfortunately, the plants did not arrive until the following Tuesday which resulted in dry plants and a few messed up landscaping plans. This was more of a Australia Post issue than a Plant Hub issue. Perhaps you may consider an alternative courier? Overall, I was content with the service provided by Plant Hub. Thank you.
    S

    Mon 30 May

  • The delivery was extremely fast and efficient. The plants were packed perfectly, in great condition and still with heaps of moisture. Planting the seedlings out was a joy - so simple! Thanks for the great care!
    H

    Thu 26 May

  • The plants arrived quickly (two days after ordering) and were excellently packaged. All plants are healthy and a good size for tube stock.
    F

    Sun 22 May

  • Loving my delivery from The Plant Hub. It wasn't as fast as other places - but that worked perfectly for me. Excellently packaged, beautifully damp and in excellent condition for planting a day or two later. I loved that I could order 30 of the one plant and they all arrived at one - much easier than having to go out and track that many of of the plant down. Now just pondering what to order next............................ Now just pondering on what to order next.............
    F

    Sat 21 May

  • Brilliant service, we were initially somewhat sceptical as to how this service could deliver healthy plants, so impressed with the service! We are ordering more plants this week - service, quality and price - far exceeded our initial expectations!
    Z

    Sat 21 May

  • The plants were very well packed, arrived very promptly, and were in great health. I highly recommend the plant hub.
    V

    Fri 20 May

  • Very quick delivery , so far plants are doing okay
    G

    Fri 20 May

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