Recent Customer Feedback received

At The Plant Hub online store, we are always striving to create the best possible customer experience. As part of this goal, we request ratings and feedback from our online customers in a bid to build shopper confidence, fix any issues, and enhance our website shopping experience.

We also stand 100% behind our products with our Customer Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will either replace the plants or provide a full refund, no questions asked.

Below are our latest reviews,

  • This company was a pleasure to deal with. Easy to order, arrived in two days (we are not metropolitan so I was seriously impressed), the plants are healthy looking and seem to be doing well since they went into the ground. I will definitely use you again.
    C

    Thu 29 Apr

  • Arrived very quickly. Plants healthy.
    A

    Wed 28 Apr

  • Just perfect. Plants arrived in good order. Fabulous communication - I received a call when my plants were going to be sent at a different time due to the unpredictable floods, so they wouldn’t get stuck in transit. Plants have only been in the ground for a few weeks and already doubled in size.
    H

    Tue 27 Apr

  • Thank you for the advice and the follow up service. The delivery was delayed, however how it was dealt with was important.
    H

    Wed 21 Apr

  • I was very impressed by how quickly and professionally my plants were delivered. I was thrilled with their condition and will definitely shop with The Plant Hub again!
    S

    Sun 18 Apr

  • I was nervous buying plants online (particularly the delivery Part of the process) - I was was AMAZED how easy it was, the quality of the plants and they arrived safe, secure and very healthy- I highly recommend and will purchase again!!
    F

    Sun 18 Apr

  • Great as alway! Very happy Nafrays thank you.
    L

    Fri 16 Apr

  • Hi Craig - fantastic service except I think one of my plant species orders is dead! It’s a grass I’m going to continue to water it over the next few days But it appears to be dead grass Julie
    D

    Fri 16 Apr

    Response from The Plant Hub

    Hi Julie, thank you for your review. Julie with the grass that has died let me know which one it was and I will be happy to send you replacements. Regards Craig

  • Great service. Grasses are lovely and arrived in good condition.
    S

    Thu 15 Apr

  • Beautiful plants. Thanks
    J

    Thu 15 Apr

  • It was good to know where the order was at all times. Plants arrived in excellent condition. If I require bulk plants I will be contacting The Plant Hub.
    C

    Thu 15 Apr

  • Excellent quality plants, great service
    P

    Sat 27 Mar

  • Very happy with the whole process, from ordering to delivery. Plants were very healthy.
    K

    Thu 25 Mar

  • Top quality plants as always and arrived well packed and in speedy time
    C

    Wed 24 Mar

  • I am happy that I could purchase the exact plant that I wanted and have it shipped to me directly. Thanks.
    G

    Wed 24 Mar

  • good sized plants in great condition, very well packed and very fast delivery.
    t

    Wed 24 Mar

  • The plants arrived safely, they were well packed
    R

    Wed 17 Mar

  • Thank you they are all up LIKE LITTLE SOLDIERS thanks to all this rain
    b

    Wed 17 Mar

  • I am very happy with my shopping experience with The Plant Hub. Plants arrived within three days very healthy and were planted out by Friday very easy way to obtain quality plants. Sally
    k

    Thu 11 Mar

  • The lomandras were in perfect condition and very cleverly packaged, had good roots ready for planting.
    R

    Thu 04 Mar

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