How are plants shipped?

An excellent question. Live plants require express freight, unlike other products which may take weeks to be delivered using non-express freight services. The Plant Hub online store ship on Monday's with Fastway Couriers for metro areas and Australia Post for regional areas.

When your plants are shipped, you will receive an email from us with your tracking number so you can follow the progress of your delivery. If at any stage you have concerns about your order you can call us on 0432 440 000 or email - [email protected]

We are often asked, “How mature are your tube stock plants?”

The answer to this question isn't completely straight forward as the size of each plant varies from species to species, and there are also seasonal variances in plant growth. As a guiding principle, we will always send you plants that have a well-developed root system ready to plant out immediately in your garden. The following information is a guide to understanding our plant sizes.

Tubes - Tube stock are a great low-cost way to garden. We use a range of tube containers to grow our plants with the average dimensions being 5 cm wide X 9 cm in depth. This size allows for good root development. The height of plants out of the tube vary according to the mature height of the plant. A plant that will grow to 1 metre tall will be a taller plant in the tube than say a groundcover that only reaches a mature height of 30 cm.

Lawn Plugs - Lawn Plugs are ideal for repairing and filling in bare areas in your lawn, or for establishing an area with a lawn alternative plant. Lawn Plug trays contain 49 individually grown plants. Each plug is 3 cm square X 3 cm deep and are easy and straightforward to install.

Customer Satisfaction Guarantee

The Plant Hub online store stands 100% behind our products with our Customer Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase we will either replace the plants or provide a full refund, no questions asked.

We value your feedback. After your purchase we will email you with an opportunity to tell us how we did, please feel free to offer your comments, we are always looking for ways to improve.