An excellent question. Live plants require express freight, unlike other products, which may take weeks to deliver. The Plant Hub online store ships on Mondays, by courier for metro areas and Australia Post for regional areas.
When your plants are shipped, you will receive an email from us with your tracking number so you can follow the progress of your delivery. If you have concerns about your order at any stage, you can call us on 0459 398 526 or email - firstname.lastname@example.org.
The answer to this question isn't completely straight forward as each plant's size varies from species to species, and there are also seasonal variances in plant growth. As a guiding principle, we will always send you plants with a well-developed root system ready to plant out immediately in your garden. The following information is a guide to understanding our plant sizes.
Tubes - Tube stock plants are a great low-cost way to garden. We use a range of tube containers to grow our plants, with the average dimensions being 5 cm wide X 9 cm in depth. This size allows for good root development. The height of plants out of the tube varies according to the mature height of the plant. A plant that will grow to 1 metre tall will be taller in the tube than, say, a groundcover that only reaches a mature height of 30 cm.
The Plant Hub online store stands 100% behind our products with our Customer Satisfaction Guarantee. If for any reason you are not completely satisfied with your purchase, we will either replace the plants or provide a full refund, no questions asked.
We value your feedback. After your purchase, we will email you with an opportunity to tell us how we did; please feel free to offer your comments. We are always looking for ways to improve.
Plants arrived on time, and easily turned out of containers, so far, so good,
they are progressing well.
Over the past month I've ordered 2 sets of plants (sedges/aquatic) Both were received in excellent condition and are already sending up new shoots
PINK FUSION ™
Ordered 60 plants of 5 different varieties, all arrived looking great. Packaging was well suited to keep the plants healthy on the journey. Very easy ordering off The Plant Hub website, and also very easy to add an extra lot of 10 plants to my order. Highly recommend.
Our 50 little tri colour Jasmine tubestock arrived in tip top condition. We were very impressed with how they were so carefully packaged up. We were very happy with our plants and the great service. Thankyou Plant Hub!
Really happy with your plants. I will be a returning customer when I need more plants from you
I have had several deliveries of plants from The Plant Hub. All plants have been strong and healthy. Roots well established and plants definitely much bigger than from other companies. Several months on and every single plant is thriving and strong. Packed very well to survive the travel and shipping is fast, and communication excellent. Definitely recommend The Plant Hub
Plans we packaged securely and arrived in good condition. Strong healthy plants.
Plants arrived promptly and in excellent condition, thank you.
I wanted a supply of a particular plant, but local wholesalers didn't have it. I was pleased to find that Plant Hub did, at a reasonable price. I wasn't sure about on-line plants, but their video of how they grow, pack and despatch their plants was reassuring. They were despatched on Monday arrived in great condition on Wednesday morning and were "hard" enough to plant immediately. They are going strong and growing already. I'll be back when i need quantities of plants again
Great service and beautiful healthy plants
Even I can’t kill these plants. Very healthy and packed so well.
Thanks for prompt delivery of plants...all in good condition and now to be planted on an earth bank facing north at the edge of a grassed terrace. Look forward to seeing the ground covers on the bank in flower.