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I have ordered several times from the Plant Hub and always received beautiful healthy plants. The last order was lost by the courier and then delivered to someone else. Emma and Craig were very helpful and did all they could to find the missing plants. They then decided to resend new plants which they did at my convenience as we were going away. I highly recommend this company and will be buying more plants in the future.
Delivery was quick and tube stocks were all very healthy
Healthy plants packaged brilliantly and mailed swiftly. Many thanks!
Very Happy with the service, Fast postage, well packed and healthy
Well packed, happy healthy plants. Thankyou.
Great service and follow through. Thank you.
Plants were very well packed, healthy, a good size and arrived quickly (although sent to Billing address instead of delivery address). Plants are looking great and growing well already.
Plants arrived within a few days of ordering and were in great condition. Excellent end to end online service. Would definitely recommend and reuse the plant hub.
The plants arrived very quickly and in good condition. The service cannot be faulted
Fast and reliable. Plants arrived in tip top condition. Thank you!!
Well packed, swift delivery, perfect plants.
Easy, convenient, great product. Thanks Plant Hub. Anne.
best plants well grown, well packed, Fast way are not included in my praise,
Easy to purchase. Plant arrived promptly exactly as described and in healthy condition. Since planting last week they are already thriving and have grown.
The parcel tracking seems limited in this day & age of technology. For instance, parcel tracking only indicated when it was put on the truck in NSW and then again when it was with the courier in Melbou
e 3 days later, nothing in between. Would be better with 'live tracking' of the vehicle/package for more peace of mind during transit. I lea
the package was in Melbou
e only a few hours before it was delivered.. Apart from that I was very happy with the service. Cheers
Brilliant to deal with again, plants were delivered quickly and in perfect condition!
Your sevice is very efficient. Our plants always arrive in good condition and so far have managed to keep every on e of the alive and growing strong. We have been to your nursey and have been impressesd your operatio and your personalised service. Well done. And thank you.
Plants arrived promptly and in very good condition .
Plants were lovely and healthy. Thank you
arrived really quickly and in good condition :)
This is a very good question. Live plants require express freight, unlike other products which may take a week or so to be delivered using non-express freight services. At `The Plant Hub` we use Fastway Couriers for most metro areas and Australia Post for regional areas. On the day your plants are shipped you will recieve an email notification from us letting you know the method used along with a tracking number so you can track the progress of your delivery to your door. If at any stage you have concerns about the progress of your order you can call or email us and we will do whatever we can to assist you.
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The answer to this is not completely straight forward as the size of the plants varies from species to species, seasonal variances and will depend on the container or pot size the plant is grown in. The following details are to be used only as a guide and variations may occur for the above mentioned reasons.
Tubes and Viro-tubes - We grow our plants in a range of tube sizes. The dimensions of a tube range from 4 to 5cm X 4 to 5cm X 9 to 12cm, (these are industry standard tube sizes). The plants we grow in tubes will range from 15cm to 35cm tall and generally have a foliage width of at least 5cm. Tubes are a great low cost way to mass plant your garden.
140mm Pots – This pot size is also referred to as 14cm or 6 inch pots, these are generally a round plastic container that are 14cm in diameter. Plants grown in 140mm pots are generally 30 to 40cm tall by 15 to 20cm wide. 140mm pots are great way to add an instant impact in your garden.
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At The Plant Hub we stand behind our 100% satisfaction guarentee. If for any reason you are not completely satisfied with your purchase at the time of delivery we will without question either replace your plants or refund your money.
We value your comments, if you feel we could do better please let us know. The Plant Hub is alway looking to improve what we do and your comments are welcomed.
Satisfaction Guarantee
